We're back online & shipping! There may be delays with AusPost due to COVID-19. Thank you for your patience.

Return an item

We have a no-questions-asked return or exchange policy within 30 days.

All refunds will be credited back to your initial form of payment. Please allow up to 5 business days for the refund to show in your account. All credits will be sent in the form of a discount code that can be applied to any future purchase.

All items must be returned back in "as-new" condition with it's original packaging. Gels and balms cannot be used at all.

★ Our Reviews

Let customers speak for us

266 reviews
83%
(222)
12%
(32)
3%
(8)
1%
(2)
1%
(2)
Very good fit
BacknobberII
Best relief for arthritic pains
Very satisfied
Wrap on ice pack